A little patched up. A lot loved.
Every Dead Cute piece is made just for you — printed to order, one at a time. That means we can’t accept returns for a change of heart or the wrong size. But if something arrives wrong, damaged, or defective, we’ll make it right. No drama, no guilt trip — just tell us what happened.
What we’ll fix, no questions asked
- Wrong item shipped
- Printing errors (misprint, off-center design, wrong colors)
- Damaged in transit
- Manufacturing defects (holes, loose stitching, etc.)
Reach out within 14 days of delivery with a photo of the issue, and we’ll send a free replacement.
What we can’t do
Because each piece is custom-printed just for you, we’re not able to accept returns or exchanges for:
- Wrong size ordered
- Changed your mind
- “Doesn’t fit like I expected”
That’s exactly why we made sizing easy to check before you order — see our size guide on every product page, and double check your measurements before checkout. When in doubt, size up — our hoodies run true to size, but everybody’s “true to size” is a little different.
How to reach us
Email us at hi@deadcutestudio.com or call +1 (604) 330-0703 with your order number and a photo, and we’ll sort it out within 2 business days.